At RoseFlox Shop, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our website, www.roseflox.com.
1. Information We Collect
We collect various types of information from you when you visit our website, create an account, place an order, or interact with us in other ways. This information includes:
- Personal Information: Name, email address, phone number, billing and shipping address, and payment details.
- Order Information: Details of your purchases, such as products ordered, order date, and shipping preferences.
- Device Information: Information about your device, including IP address, browser type, time zone, and cookies.
- Usage Information: Information about how you navigate and use our website, including pages viewed and links clicked.
2. How We Use Your Information
We use your information to provide, operate, and improve our services. This includes:
- Processing Orders: To fulfill your orders, process payments, and deliver products.
- Communication: To send you order confirmations, shipping updates, and respond to your inquiries.
- Personalization: To tailor our website and services to your preferences, including product recommendations.
- Marketing: To send you promotional materials, special offers, and newsletters, if you opt-in to receive them.
- Security: To protect our website and your information from fraud and unauthorized access.
3. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your information with trusted partners and service providers who help us operate our website and provide services to you, such as:
- Payment Processors: To securely process your payments.
- Shipping Providers: To deliver your orders to your address.
- Marketing Partners: To assist with marketing and promotional activities.
- Analytics Providers: To help us analyze website usage and improve our services.
We may also share your information to comply with legal obligations, enforce our terms and conditions, or protect our rights.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and improve website performance. You can manage your cookie preferences through your browser settings.
5. Your Rights
You have the right to access, correct, or delete your personal information. You can also opt-out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or contacting us directly. Please note that certain information may be retained for legal or operational purposes.
6. Data Security
We take data security seriously and implement appropriate measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the effective date will be revised. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
- Email: support@roseflox.com
Thank you for trusting RoseFlox with your personal information.
